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Terms and conditions

Last updated: October 2025

1. INTRODUCTION


These Terms and Conditions ("Terms") govern the access to and use of the www. clara.works website (the "Website") operated by Jobs and Talent, S.L.U., with registered office at Avenida Doctor Federico Rubio y Galí, 28039 Madrid, and holder of Spanish tax identification number (N.I.F.) B-85384808 (indistinctively, "we", "us", "our", or the "Company").

These Terms and our services are intended solely for use by businesses and organisations for business purposes.

By accessing or using the Website, (a) you represent and warrant that (i) you are at least 18 years of age, (ii) you are an authorised representative of a business with full authority to bind it to these Terms, and (iii) you have the legal capacity to enter into binding contracts, and (b) you acknowledge that you have read, understood and agree to be bound by these Terms. If you do not agree, you must immediately cease using the Website.

2. ABOUT CLARA AND OUR SERVICE


2.1 Nature of Service

Clara is an artificial intelligence-powered talent management and recruitment SaaS platform (the “Platform”) developed and operated by the Company’s  group. The Website provides information about our AI-driven solutions for workforce planning, candidate assessment, and talent matching.


2.2 Separate Service Terms

If you wish to use our Platform or services, separate General Terms and Conditions will apply, which will be provided to you upon registration or contract signature. These Terms govern only your use of this Website, your evaluation about the Platform, your interaction with Website features, and any use of the Website prior to entering into a contract relating to the Platform.

Accessing the Website does not grant you any rights to use the Platform.


2.3 AI-Powered Technology

Our Platform uses artificial intelligence and machine learning technologies. Under the EU Artificial Intelligence Act (AI Act), certain uses of our technology may be classified as high-risk AI systems, particularly when used for employment, worker management, and access to self-employment decisions. Additional obligations and safeguards apply to the use of our Platform, which are detailed in our separate service agreements.

3. USE OF THE WEBSITE


3.1 Permitted Use

You may use the Website for lawful purposes only and in accordance with these Terms. You agree not to:

  • Use the Website in any way that violates any applicable law or regulation or third party rights

  • Attempt to gain unauthorised access to any portion of the Website or any systems or networks connected to the Website

  • Use any automated system, robot, spider, scraper, or software to extract data from the Website without our prior written consent

  • Interfere with or disrupt the Website or servers or networks connected to the Website

  • Transmit any viruses, malware, or other malicious code

  • Impersonate any person or entity or misrepresent your affiliation with any person or entity

  • Collect or store personal data about other users without their consent

  • Use the Website to transmit any unsolicited or unauthorised advertising or promotional material

  • Reverse engineer, decompile, or disassemble any software or technology used on the Website


3.2 Account Registration

If you create an account on the Website, you are responsible for:

  • Providing accurate, current, and complete information during registration and at all times

  • Maintaining the confidentiality of your account credentials

  • Implementing appropriate security measures

  • All activities that occur under your account

  • Notifying us immediately of any unauthorised use of your account or any other security breach

  • Ensure that only authorised users access the account

You must keep your account information updated. We reserve the right to suspend or terminate accounts (i) that contain false or misleading information, (ii) if we reasonably believe that the account has been compromised, hacked or is being used fraudulently, (iii) if we suspect illegal, abusive, high-risk or prohibited activity, or (iv) if required by law, court order, regulatory authority.

You must be responsible for the custody, diligent use and maintenance of the confidentiality or passwords, access codes or encryption or encryption systems of the equipment acquired and/or installed. 

You agree to assume responsibility for all activities carried out from your account.


3.3 Intellectual Property Rights

All content on the Website, including but not limited to text, graphics, logos, images, photographs, videos, software, code, data compilations, and other materials, is the property of the Company  or/and the Company’s  group or its licensors and is protected by Spanish, European Union, and international intellectual property laws, including copyright, trademark, patent, and trade secret laws.

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Website for informational purposes.

You may not:

  • Reproduce, distribute, modify, create derivative works from, publicly display, or publicly perform any content from the Website without our prior written consent

  • Use any content from the Website for commercial purposes without a licence from us

  • Remove, alter, or obscure any copyright, trademark, or other proprietary rights notices


3.4 Trademarks

The "Clara" name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company. "Jobandtalent" and related marks are also trademarks of the Company. You may not use these trademarks without our prior written permission.


4. USER CONTENT AND SUBMISSIONS


4.1 Submission of Content

If you submit, upload, or post any content to the Website (including but not limited to comments, feedback, suggestions, ideas, job applications, CVs, resumes, or other materials), you grant us a non-exclusive, worldwide, royalty-free, perpetual, irrevocable, transferable, and sublicensable licence to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content for the purposes of operating, improving, and promoting our services.


4.2 Your Responsibilities and Representations

You represent and warrant that any content you submit:

  • Is accurate, current, and not misleading

  • Does not infringe any third-party intellectual property rights, privacy rights, or other rights

  • Does not contain any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libellous, or otherwise objectionable material

  • Does not contain any personal data of third parties without their consent

  • Complies with all applicable laws and regulations, including employment and anti-discrimination laws

  • Does not contain any viruses, malware, or other harmful code


4.3 Content Moderation

We reserve the right (but have no obligation) to:

  • Monitor, review, and moderate content submitted to the Website

  • Remove or refuse to post any content that violates these Terms or that we deem inappropriate

  • Take any action with respect to user content that we deem necessary or appropriate


4.4 No Confidentiality

Any content you submit to the Website (other than personal data covered by our Privacy Policy) will be deemed non-confidential. Do not submit confidential or proprietary information through the Website.


5. ARTIFICIAL INTELLIGENCE AND AUTOMATED DECISION-MAKING


5.1 AI Transparency

Our Platform uses artificial intelligence and machine learning algorithms. While this Website is informational, we are committed to transparency about our AI systems:

  • Purpose: Our AI is designed to assist with talent matching, candidate assessment, workforce planning, and recruitment processes

  • High-Risk Classification: Under the EU AI Act, our systems may be classified as high-risk when used for employment decisions, worker management, or access to self-employment

  • Human Oversight: Our platform is designed to support human decision-making, not replace it. Final employment decisions should always involve human review


5.2 AI Limitations and Risks

You acknowledge that:

  • AI systems may produce errors, biases, or unexpected results

  • AI-generated recommendations should be reviewed by qualified humans before making employment decisions

  • Our AI systems are continuously improved but are not infallible

  • The accuracy and performance of AI systems may vary depending on data quality and use case


5.3 Compliance with AI Act

For users of our Platform, we comply with the EU Artificial Intelligence Act requirements for high-risk AI systems, including:

  • Risk management systems

  • Data governance and quality requirements

  • Technical documentation and record-keeping

  • Transparency and information provision to users

  • Human oversight mechanisms

  • Accuracy, robustness, and cybersecurity measures

Detailed information about our AI compliance measures is provided in our separate service agreements.


5.4 No Automated Decision-Making on Website

This Website itself does not make automated decisions that produce legal effects or similarly significantly affect you. Any AI-powered features are limited to the Platform covered by separate agreements.


6. THIRD-PARTY LINKS AND INTEGRATIONS


6.1 Third-Party Websites

The Website may contain links to third-party websites or services that are not owned or controlled by us, including but not limited to social media platforms, partner websites, and external resources.

We have no control over, and assume no responsibility for:

  • The content, privacy policies, or practices of any third-party websites or services

  • The accuracy, completeness, or reliability of information on third-party websites

  • Any transactions you enter into with third parties

You access third-party websites at your own risk and should review their terms and privacy policies.


6.2 Third-Party Content

Any third-party content, opinions, advice, or statements on the Website are those of their respective authors and not of the Company. We do not endorse or guarantee the accuracy of third-party content.


6.3 Social Media

We may maintain profiles on social media platforms. Your interactions with us on social media are governed by the terms and privacy policies of those platforms in addition to these Terms.


7. DISCLAIMER OF WARRANTIES


7.1 "As Is" Basis

THE WEBSITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR TITLE.


7.2 No Warranties

We do not warrant that:

  • The Website will be uninterrupted, secure, or error-free

  • The results obtained from the use of the Website will be accurate, reliable, or complete

  • Any errors or defects in the Website will be corrected

  • The Website is free from viruses, malware, or other harmful components

  • The information on the Website is complete, accurate, or up-to-date

  • The Website or the Platform are suitable for your specific business requirements, use case, industry or regulatory environment

  • You will achieve particular business outcomes, results, efficiency gains, cost savings or performance improvements


7.3 Not Professional Advice

The information on the Website is for general information purposes only and does not constitute:

  • Legal, financial, regulatory, tax, compliance or professional advice

  • Employment advice or recommendations

  • A guarantee of employment or job placement

  • An offer of employment or services

You should not rely on this information as a substitute for professional advice tailored to your specific circumstances. We recommend consulting with qualified professionals before making any decisions based on information from the Website.


8. LIMITATION OF LIABILITY


8.1 Exclusion of Indirect Damages

To the maximum extent permitted by applicable law, the Company, its affiliates, officers, directors, employees, agents, suppliers, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits, revenue, or business opportunities

  • Loss of data, use, goodwill, or other intangible losses

  • Cost of procurement of substitute goods or services

  • Business interruption

  • Personal injury or property damage

This applies whether based on warranty, contract, tort (including negligence), statute, or any other legal theory, and whether or not we have been informed of the possibility of such damage.


8.2 Exceptions to Limitations

Nothing in these Terms excludes or limits our liability for:

  • Death or personal injury caused by our negligence

  • Fraud or fraudulent misrepresentation

  • Gross negligence or wilful misconduct

  • Any other liability that cannot be excluded or limited under applicable Spanish or EU law


8.3 Basis of the Bargain

You acknowledge that we have set our prices and entered into these Terms in reliance upon the limitations of liability set forth herein, which allocate the risk between us and form a basis of the bargain between the parties.


9. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless the Company, its parent company, affiliates, subsidiaries, officers, directors, employees, agents, partners, suppliers, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable legal fees and costs) arising out of or related to:

  • Your use or misuse of the Website

  • Your violation of these Terms

  • Your violation of any rights of another party, including intellectual property rights, privacy rights, or employment rights

  • Any content you submit to the Website

  • Your violation of any applicable laws or regulations

  • Any negligent or wrongful conduct by you

We reserve the right to assume the exclusive defence and control of any matter subject to indemnification by you, in which case you will cooperate with us in asserting any available defences.


10. CHANGES TO THE WEBSITE AND TERMS


10.1 Changes to the Website

We reserve the right to:

  • Modify, suspend, or discontinue the Website (or any part or feature thereof) at any time

  • Change the availability of any features

  • Impose limits on certain features or restrict access to parts or all of the Website

We may do so without notice or liability. We will not be liable if all or any part of the Website is unavailable at any time or for any period.


10.2 Changes to Terms

We may update, amend, or modify these Terms from time to time at our sole discretion. When we make material changes, we will:

  • Post the updated Terms on the Website with a revised "Last updated" date

  • Notify registered users via email where reasonably practicable

  • Provide notice through a banner or notification on the Website


10.3 Acceptance of Changes

Your continued use of the Website after any changes to these Terms constitutes your acceptance of the new Terms. If you do not agree to the modified Terms, you must stop using the Website immediately.

We recommend that you review these Terms periodically to stay informed of any updates.


11. TERMINATION AND SUSPENSION

11.1 Termination by Us

We reserve the right to terminate or suspend your access to the Website immediately, without prior notice or liability, for any reason, including but not limited to if you:

  • Breach these Terms

  • Violate applicable laws or regulations

  • Engage in fraudulent or illegal activities

  • Harm or threaten to harm other users or our business

  • Use the Website in a manner that could damage, disable, or impair the Website


11.2 Termination by You

You may stop using the Website at any time. If you have an account, you may request account deletion by contacting us at dpo@jobandtalent.com.


11.3 Effect of Termination

Upon termination or suspension:

  • Your right to use the Website will immediately cease

  • We may delete your account and all associated data

  • You remain liable for any obligations incurred prior to termination

  • Any provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property provisions, warranty disclaimers, indemnity obligations, limitations of liability, and dispute resolution provisions


11.4 No Liability for Termination

We shall not be liable to you or any third party for any termination or suspension of your access to the Website.


12. GOVERNING LAW AND JURISDICTION


12.1 Governing Law

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of Spain, without regard to its conflict of law provisions.


12.2 Jurisdiction for Businesses

If you are using the Website in a business capacity, any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Madrid, Spain.


12.3 Dispute Resolution

Before initiating any formal legal proceedings, we encourage you to contact us at hq.legal@jobandtalent.com to seek an amicable resolution of any dispute.


13. COMPLIANCE WITH LAWS


13.1 Your Compliance Obligations

You agree to comply with all applicable laws and regulations in connection with your use of the Website, including but not limited to:

  • Data protection and privacy laws (GDPR, LOPDGDD)

  • Employment and labour laws

  • Anti-discrimination laws

  • Intellectual property laws

  • Anti-spam and electronic communications laws

  • Export control and sanctions laws


13.2 Our Compliance Commitments

We are committed to complying with:

  • EU Artificial Intelligence Act (for our SaaS platform)

  • General Data Protection Regulation (GDPR)

  • Spanish data protection laws (LOPDGDD)

  • Accessibility requirements under EU and Spanish law

  • Other applicable Spanish and EU regulations


13.3 Export Controls

You may not use, export, or re-export the Website or any content from the Website except as authorised by Spanish law, EU law, and the laws of the jurisdiction in which the Website was obtained. You represent that you are not located in a country subject to EU or Spanish government embargo or designated as a "terrorist supporting" country.


14. FORCE MAJEURE

We shall not be liable for any failure or delay in performing our obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to:

  • Acts of God, natural disasters, extreme weather events

  • War, terrorism, riots, civil unrest, acts of civil or military authorities

  • Fire, floods, earthquakes, epidemics, pandemics

  • Strikes, lockouts, or labour disputes (other than those involving our own employees)

  • Embargoes, government restrictions, or regulatory changes

  • Failures or disruptions to telecommunications, internet, or power infrastructure

  • Cyberattacks, hacking, or denial of service attacks

  • Shortages of transportation facilities, fuel, energy, labour, or materials

During the period of such force majeure event, our obligations under these Terms will be suspended. We will use reasonable efforts to mitigate the effects of the force majeure event and resume performance as soon as reasonably practicable.


15. ANTI-DISCRIMINATION AND EQUAL OPPORTUNITIES


15.1 Our Commitment

The Company is committed to equal opportunities and non-discrimination. We do not discriminate on the basis of:

  • Race, colour, or ethnic origin

  • Sex, gender identity, or sexual orientation

  • Religion or belief

  • Disability

  • Age

  • Nationality

  • Any other protected characteristic under Spanish or EU law


15.2 AI Fairness and Bias Mitigation

Our AI systems are designed and tested to minimise bias and discrimination. We implement:

  • Regular bias testing and auditing of AI algorithms

  • Diverse and representative training data

  • Human oversight mechanisms

  • Transparency in AI decision-making processes

However, we acknowledge that AI systems may inadvertently produce biased outcomes. We continuously monitor and improve our systems to promote fairness and equal treatment.


15.3 User Obligations

If you use our Website or services, you agree not to:

  • Discriminate against any individual or group

  • Use our services in a manner that violates equal opportunity or anti-discrimination laws

  • Submit content that is discriminatory, harassing, or offensive


16. CONTACT INFORMATION

If you have any questions, concerns, or complaints about these Terms or the Website, please contact us:

Jobs and Talent, S.L.U.

General enquiries:

  • Email: hq.legal@jobtalent.com

  • Address: Avenida Doctor Federico Rubio y Galí, 528039 Madrid


17. GENERAL PROVISIONS


17.1 Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and the Company regarding your use of the Website and supersede all prior agreements, understandings, representations, and warranties, both written and oral, regarding the subject matter.


17.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid, illegal, or unenforceable provision shall be replaced with a valid, legal, and enforceable provision that most closely reflects the original intent of the parties.


17.3 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision unless acknowledged and agreed to by us in writing. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorised representative of the Company.

No waiver of any breach of these Terms shall constitute a waiver of any other breach.


17.4 Assignment and Transfer

You may not assign, transfer, or delegate these Terms or any rights or obligations hereunder, in whole or in part, without our prior written consent. Any attempted assignment in violation of this provision shall be null and void.

We may assign or transfer these Terms or any rights or obligations hereunder, in whole or in part, without restriction, including in connection with a merger, acquisition, corporate reorganisation, or sale of all or substantially all of our assets. We will notify you of any such assignment that materially affects your rights.

These Terms shall be binding upon and inure to the benefit of the parties and their respective successors and permitted assigns.


17.5 No Third-Party Beneficiaries

These Terms do not create any third-party beneficiary rights. No person or entity not party to these Terms shall have any right to enforce any provision of these Terms.


17.6 Relationship of the Parties

Nothing in these Terms shall be construed to create a partnership, joint venture, agency, employment, or franchise relationship between you and the Company. You have no authority to bind us or make any commitments on our behalf.


17.7 Language

These Terms are drafted in English. If these Terms are translated into other languages, the English version shall prevail in case of any inconsistency, discrepancy, or conflict between versions, to the maximum extent permitted by applicable law.


17.8 Headings

The headings and section titles in these Terms are for convenience only and have no legal or contractual effect. They do not affect the interpretation of these Terms.


17.9 Electronic Communications

By using the Website, you consent to receive electronic communications from us, including:

  • Emails to the address you provide

  • Notices and messages posted on the Website

  • Push notifications (if you have enabled them)

These electronic communications may include:

  • Notices about your account or use of the Website

  • Transactional information

  • Updates to these Terms or our policies

  • Marketing communications (which you can opt out of)

  • Responses to your enquiries

You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that such communications be in writing.

You may withdraw your consent to receive electronic communications by contacting us at hq.legal@jobandtalent.com, but this may result in termination of your access to certain features or the Website.


17.10 Survival

The following provisions shall survive termination of these Terms: Sections 3.4 (Intellectual Property Rights), 4.1 (Submission of Content - licence grant), 6 (Privacy and Data Protection - to the extent necessary), 8 (Disclaimer of Warranties), 9 (Limitation of Liability), 10 (Indemnification), 13 (Governing Law and Jurisdiction), and 19 (General Provisions).


17.11 Interpretation

In these Terms, unless the context otherwise requires:

  • References to "including" or "includes" mean "including without limitation"

  • References to "writing" or "written" include emails and electronic communications

  • Words in the singular include the plural and vice versa

  • References to any statute or statutory provision include any modification, amendment, or re-enactment thereof


17.12 Contact for Legal Notices

Any legal notices to the Company under these Terms must be sent by registered post or email to:

Legal Department
Jobs and Talent, S.L.U.
Avenida Doctor Federico Rubio y Galí, 528039 Madrid
Email: hq.legal@jobandtalent.com

Notices will be deemed received:

  • If sent by registered post: 3 business days after posting

  • If sent by email: upon confirmation of receipt

Last updated: October 2025