Fair, transparent and human AI by design

Responsible AI is at the heart of Clara’s design.

"Adopting AI at scale isn’t just about efficiency. It’s about doing it right — with transparency, compliance, and respect for the people whose lives are affected by these technologies.”

Juan Urdiales and Felipe Navio (Clara founders)

CLARA PRINCIPLES
CLARA PRINCIPLES

Principles we follow at Clara

At Clara, we believe AI should make hiring more fair, transparent and human. It will never replace human judgment. 
We’ve designed the Clara platform to ensure that every interaction is ethical, explainable and accountable.

Bias mitigation

Bias mitigation

We actively test our models for bias, retrain them on diverse datasets and monitor outcomes to ensure equitable treatment across genders, ages, and backgrounds.

We actively test our models for bias, retrain them on diverse datasets and monitor outcomes to ensure equitable treatment across genders, ages, and backgrounds.

Transparency

We explain how AI is used in hiring decisions. Clients can request fairness and performance reports and all model versions are tracked for accountability.

Human oversight

Clara is built to support recruiters, not replace them. Human judgment remains central in every hiring decision.

Explainability

We prioritise models that produce clear, interpretable outputs — so recruiters and candidates can understand how conclusions are reached.

COMPLIANCE

Compliance is built into everything we do

Compliance is at the core of Clara’s design, ensuring our AI meets the highest ethical and regulatory standards under the EU AI Act, GDPR and ISO 42001.

This work is led by Aymara Santamaría Rodríguez, drawing on over a decade of global compliance expertise and leadership in global workforce solutions.

Aymara Santamaría Rodríguez

Compliance, Clara

FUTURE READY

Striving towards total compliance

EU AI Act

READY

ISO 42001

IN PROGRESS

IN PROGRESS

ETHICS

Building accountability and trust into every model

Clara’s AI systems follow a formal governance process that includes:

  • Ethical review and approval before model release

  • Documentation of model lineage and decision logic

  • Periodic fairness and bias audits with third party experts

  • Continuous monitoring to detect drift or unintended outcomes

Our internal Responsible AI committee includes experts in AI ethics, data protection and employment law, ensuring compliance with both the EU AI Act and international standards.

“Without intentional design, AI systems risk amplifying bias, misusing sensitive data, or shifting risk onto workers.”

AUDIT

Explainable, transparent and accountable AI

We maintain explainability records and include human validation steps in Clara for your key workflows, from screening to matching, so you ensure human oversight on behalf of your recruiters. We provide user instructions explaining capabilities and limitations, and maintain logs to support traceability and audits.

We’re teaming up with expert leaders to conduct bias testing and red teaming for our enterprise clients on AI behaviour, accuracy and safety. Compliance by design, and compliance as our competitive advantage, lead the way we design Clara.

CANDIDATES

Putting candidates at the heart of what we do

We design AI to empower candidates, not profile them. Clara never infers personal traits, emotions or sentiment.

Candidates have the right to:

Know when AI is used in the process

Seek explanations of how AI contributed to decisions and request human review consistent with GDPR and the EU AI Act. Clara does not make final decisions; human review is built-in

Access, correct, or delete their data

CONTINUOUS IMPROVEMENT

We continuously raise the bar for responsible AI

Responsible AI is never finished. We regularly evaluate our systems against new regulatory guidance and ethical standards, including the EU AI Act, ISO 42001 and global AI ethics frameworks.

Responsible AI is never finished. We regularly evaluate our systems against new regulatory guidance and ethical standards, including the EU AI Act, ISO 42001 and global AI ethics frameworks.

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Responsible AI, built for trust

Clara is audited for bias, transparent by design and fully aligned with GDPR and the EU AI Act.

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Responsible AI, built for trust

Clara is audited for bias, transparent by design and fully aligned with GDPR and the EU AI Act.

LEARN MORE

Responsible AI, built for trust

Clara is audited for bias, transparent by design and fully aligned with GDPR and the EU AI Act.